Submit a Repair Request
We make it easy to maintain your rental home
IMPORTANT: Read through some troubleshooting steps below before submitting a repair request:
If your toilet clogs, you can generally clear the drain with a plunger. Press the plunger over the drain and pump up and down to clear the blockage. Do NOT flush multiple times or you could flood the bathroom.
Other Drain Issues:
If you're having problems with your sink or shower drains, you can also use a plunger to push the clog through the pipes. Repeat steps above on the drain. However, if you have a second sink/garbage disposal you will need to cover that drain so no air gets in before plunging the pipes.
Ensure the gas service is on. Check the thermostat on the hot water tank. Check that the pilot light is on. Check the breaker panel or fuses.
Check the thermostat on the tank and turn it down.
Try plunger. If still clogged, call maintenance. Note: if the tenant caused a clog then you will be accountable for the bill.
Remove hair from the drain. Try pouring drain cleaner down the drain.
Make sure Gas service is on with utility provider. Check thermostat. Try changing batteries in thermostat. Replace filters. Furnace covers on correctly? Is pilot light lit? Breaker tripped?
Clean food out of the bottom of the dishwasher. Clean float. Rinse dishes before washing. Use jet dry once a month. Jet dry prevents hard water build up.
Check the thermostat, set it correctly. Front and Back grills clean. Clean out the drain hole.
If you're in a life-threatening emergency: call 911 immediately.
For maintenance emergencies,
call us: 540.692.3650